Last updated: 31.05.2025
This Privacy Policy explains how COASTALBLISS LTD (“we”, “us”, or “our”), located at Mousalla 13A, 8047 Paphos, Cyprus, collects, uses, and protects your personal data when you use our website or book a stay with us.
By using our services or accessing our website at https://coastalbliss.holiday, you agree to the terms of this Privacy Policy.
What Data We Collect
We collect personal data including your name, email address, phone number, address, nationality, booking details (such as check-in and check-out dates, number of guests, and villa type), special requests, messages and emails sent to us, payment information (processed securely via Stripe – we do not store full card details), and your IP address (collected through analytics tools such as Google Analytics and Microsoft Clarity).
How We Use Your Data
Your data is used to process and manage your booking, provide customer service, meet legal and tax obligations, send updates or marketing communication if you have opted in, and analyze usage to improve our services. You may opt in or out of receiving marketing messages at any time by using the unsubscribe link in our emails or by contacting us directly.
Third-Party Services
To deliver our services effectively, we share necessary data with trusted third-party providers. These include Stripe for payment processing, Google Analytics and Microsoft Clarity for website analytics, Hostaway for channel and booking management, Breezeway for property operations and communication, Charge Automation for guest workflows and payment automation, and WhatsApp and Email services for guest communication.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and track the performance of our marketing campaigns. Visitors are informed through a cookie banner and can manage their preferences accordingly.
Data Retention
We retain your personal data as long as necessary to comply with legal and tax requirements, provide customer support, and maintain business and marketing records. We regularly review stored data and delete information that is no longer relevant.
Your Rights
Under the GDPR, you have the right to access the personal data we hold about you, request correction or deletion, object to or restrict processing, and request portability of your data. To exercise any of these rights, please contact us at support@coastalbliss.holiday.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be published on this page, along with the updated date.
If you have any questions or concerns regarding this policy, please contact us at support@coastalbliss.holiday.
Cookie Policy
Our website uses cookies to improve your browsing experience and gather usage analytics. Cookies are small text files stored on your device that help us remember your preferences, understand how visitors interact with our website, enhance website functionality, and measure the effectiveness of our advertising campaigns.
We use both session cookies, which expire when you close your browser, and persistent cookies, which remain until manually deleted.
Cookies may be placed by third-party services such as Google Analytics, Microsoft Clarity, and Meta/Facebook Pixel.
You can accept or decline cookies using our cookie banner or manage your browser settings at any time. Please note that disabling cookies may impact some functionality of our website.
For more information or to manage your preferences, please contact support@coastalbliss.holiday.